Helping Everyday Aussies Live Better.
Supporting better sleep, recovery and daily vitality for hardworking Australians.
These Changed The Way Aussies Feel Every Day
Frequently Asked Questions
Why Do HelpingHandAussies Products Make a Difference?
HelpingHandAussies products focus on comfort, practicality, and everyday usability. By improving support, airflow, and relaxation, they help reduce common discomforts and improve daily wellbeing - making everyday life easier for Australians.
How Does the AussieBreathe™ Kit Work?
The AussieBreathe™ Kit works by gently supporting your nasal airflow to make breathing feel easier and more natural, especially during sleep. By helping keep the nasal passages open, it can reduce airflow restriction that often leads to snoring, restless sleep, and waking up feeling tired or irritable. Improved breathing can help your body relax more effectively, supporting deeper sleep, reduced overnight discomfort, and better overall rest - which often leads to improved mood, energy, and wellbeing throughout the day.
Where are you located?
Our head office is located in Brisbane - Queensland
How much does shipping cost?
Shipping is free on all orders to Australia.
How long does shipping take?
We offer free shipping on all orders. Most items arrive within 3 to 10 working days depending on your location within Australia.
Do you ship internationally?
We currently only ship to Australia at the moment. You can contact our team for any further questions or potential custom international deliveries.
What is your refund policy?
We offer a 14 day money back guarantee. If you’re not completely satisfied, just reach out and we’ll make it right. For more information, visit our ‘Refund Policy’ in the footer of our website.
Is my payment information secure?
Yes, all transactions are processed through encrypted and secure checkout systems to protect your information.
How do I track my order?
Once your order ships, you’ll receive a tracking link via email so you can follow it every step of the way. Simply use the link or enter the tracking number on the ‘Track Your Order’ page at the top of the website or in the website menu if you’re on a mobile device.
How can I contact customer support?
You can reach our friendly support team through our contact form located on our 'Contact us' page, or by emailing us directly at helpinghandaussies@gmail.com.
Our operating times are Monday to Friday, 9AM - 5PM AEST. We aim to respond within 24 hours during weekdays.
Our Mission
Helping Hand Aussies is here for everyday Australians providing simple, effective health solutions that support better sleep, faster recovery and more energy, so life feels easier, days feel stronger, and you can show up feeling your best.
Fast, Free & Secure Shipping Australia Wide
We don’t like waiting either.
That’s why we move fast to get your HelpingHandAussies essentials from our hands to your door - simple, reliable, and Australia-wide.